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Directory Portal

A 3-State Pilgrimage Directory That Has Guided 50,000+ Pilgrims

ZiyaraHub is a multi-state directory connecting pilgrims with verified Haj and Umrah agents across Karnataka, Maharashtra and Telangana. Built on Cloudflare Workers with real-time WhatsApp enquiry routing — 50,000+ pilgrims guided and counting.

Cloudflare WorkersDirectory CMSWhatsApp RoutingMulti-StateReligious Tourism

Project Details

ClientZiyaraHub / Sedrat Wadi
CategoryDirectory Portal
States CoveredKA, MH, TS
Agents Listed16 verified agents
Pilgrims Guided50,000+
PlatformCloudflare Workers
50K+Pilgrims Guided
16Agents Listed
3States Covered
LiveEnquiry Routing
VerifiedAll Agents
Real-TimeWA Routing
The Challenge

What problem needed solving

Every project starts with understanding the real problem — not just the requested deliverable.

🚫 The Problems
Pilgrims across Karnataka, Maharashtra and Telangana had no reliable platform to verify Haj and Umrah agents
Fraudulent and unverified agents were taking advantage of pilgrims with no credible agent verification system
Enquiries to agents were fragmented — no central routing system across three states
Agent listings were scattered across WhatsApp forwards and word of mouth — not searchable or verifiable
No state-wise or city-wise filtering for pilgrims looking for agents near their location
No mobile-optimised interface for the predominantly phone-based pilgrimage community in Karnataka
✅ Our Solutions
Built a curated directory of verified agents only — each agent vetted before listing
Created a transparent verification system — agent registration details, state licence numbers displayed
Built a real-time enquiry routing system via WhatsApp — enquiries reach the right agent instantly
Centralised all three states in a single directory with state and city filtering
State-wise and city-wise filtering — pilgrims can find agents near their location across KA, MH and TS
Mobile-first interface on Cloudflare Workers — fast globally, especially on mobile networks
Project Timeline

How the project unfolded

From the first WhatsApp message to a live, indexed, ranking website.

1
Week 1

Research & Agent Vetting

Contacted and verified 16 Haj and Umrah agents across Karnataka, Maharashtra and Telangana. Collected registration details, licences and WhatsApp contacts.

2
Week 2

Directory Architecture

Designed the agent data model, state/city taxonomy and search filter system. Chose Cloudflare Workers for edge deployment speed.

3
Week 3

Build — Core Directory

Agent listing pages, state/city filter, search functionality and individual agent profiles built and tested.

4
Week 4

WhatsApp Routing System

Built the enquiry routing system — each agent gets enquiries via WhatsApp based on their state and city, with pre-filled messages including pilgrim's name and requirement.

5
Week 5

Content & Agent Onboarding

Onboarded all 16 agents with full profiles, photos, service details and WhatsApp numbers. Built Umrah package information pages.

6
Week 6

Launch & Outreach

Deployed on Cloudflare Workers. Shared with mosque communities across three states. 5,000 pilgrims reached in first month.

Technology Used

Tools and stack behind this project

Every technology choice was made deliberately — based on what the project required, not what was trendy.

🌐Cloudflare Workers
JavaScript
📄HTML/CSS
📱WhatsApp Business API
🔍Google Search Console
📊Google Analytics
🔗Schema.org LocalBusiness
🏭Directory CMS
Before & After

The measurable transformation

❌ Before
No verified agent directory — pilgrims relied on unverified word of mouth
Fraudulent agents operating with no accountability
No cross-state coverage — each state had isolated information networks
Enquiries by phone only — no systematic routing or tracking
Not searchable on Google — invisible to digital-native pilgrims
No mobile-optimised interface for the community
✅ After
16 verified agents with full credential display across 3 states
Agent verification system — registration and licence numbers publicly displayed
State and city filtering — pilgrims find agents near their location instantly
WhatsApp enquiry routing — right agent, right state, right message automatically
Google-indexed directory — pilgrims find it when searching Umrah agents in their state
Cloudflare Workers deployment — fast load on all mobile networks
Results

Measurable outcomes from this project

🕋
50K+

Pilgrims Guided

Via the ZiyaraHub directory since launch

16

Verified Agents

Vetted and listed across 3 states

🌏
3 States

Coverage

Karnataka, Maharashtra, Telangana

📱
Real-Time

Enquiry Routing

WhatsApp routing to right agent instantly

🔍
Google

Indexed & Ranking

For Haj and Umrah agent searches in the region

🌐
Cloudflare

Edge Deployment

Fast load on all mobile networks across India

Key Learnings

What this project taught us

Every project produces insights we carry into the next one — making each project better than the last.

Community trust requires verification above all else

For a religious pilgrimage directory, perceived trustworthiness is everything. The decision to display agent registration numbers and licence details publicly — rather than hiding them — was the single most impactful trust signal on the platform.

WhatsApp routing beats contact forms for this audience

The pilgrimage community is WhatsApp-native. A routing system that sends enquiries directly to an agent's WhatsApp — with the pilgrim's state and requirement pre-filled — produced 8x more completed enquiries than a standard contact form.

Cloudflare Workers was the right infrastructure choice

Pilgrims in rural Karnataka and Maharashtra access the platform on 3G/4G networks. Cloudflare Workers' edge deployment meant the directory loaded quickly regardless of the pilgrim's location or network quality.

Multi-state directories need geo-filtering from day one

Building state/city filtering into the data model before writing the first listing page made scaling from 1 state to 3 states trivial. Retrofitting geo-filtering onto an existing flat directory structure would have required rebuilding from scratch.

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